1. Accept and announce the upcoming promotions to your customers before they start. Let them know about special offers coming up to generate excitement and increase participation once they go live.
2. Place QR codes in high-traffic areas such as tables, the bar, or near entrances. Ensure they are easily visible and accessible so customers can quickly scan them to redeem offers.
3. Motivate your staff to remind customers about the QR codes and explain the benefits of scanning them. A simple nudge from staff can significantly increase promotion engagement.
4. Share your TaDa promotions on your venue’s social media accounts. This will attract more foot traffic as customers will visit specifically to take advantage of the offers.
5. Track the most popular promotions on your dashboard and adjust future offers based on customer preferences. Offering the right promotions can boost participation and sales.
6. Train your team to explain the promotions to customers and assist them in redeeming offers via TaDa, ensuring a smooth experience that keeps customers coming back.
7. Opt in auto promotion acceptance so promotions of your chose brands and products will be live once they become available

You can change the details of your current venue or update payment details in the Venue Details tab of Admin portal. You can also add new venues when selecting your current venue at the top left corner.

Your customers can activate a promotion in a few steps: 1 - scan QR code, 2 - select promotion, 3 - enter mobile number, 4 - confirm order. Learn more in this guide.

You can check out upcoming promotions by logging in to Portal.TaDaExperiences.nl on a frequent basis. On top of that, AB InBev will send you monthly emails with upcoming promotions and personalised reminders if you haven't activated a promotion yet.

Yes, your customers will be able to see the promo's in their preferred language based on their device preference. On the portal, you can change the language of your interface in the Settings tab.

You can manage your offers and promotions in Promotions tab by activating, deactivating (the promotion becomes invisible to the consumer) and reactivating it within the promotion period.

When new promotions are activated they are automatically accessible to the unique QR code.

Currently, TaDa promotions are available exclusively for AB InBev beer brands. If you have ideas on products enhancements that can enhance your TaDa experience, please share them by clicking the 'Give feedback' button at the bottom left of the screen.

Make sure TaDa QR codes are visible to your guests, whether they are placed in front of the customer or integrated into your existing menu. Ensure that your staff is trained on the tool and well aware of the promotions currently ongoing in your POC. This way, they can proactively propose these promotions to your consumers, effectively driving your sales up while satisfying your consumers in the best way possible!

You can track number of promotions redeemed and refund amounts using the details available under the 'Promotions' view in 'Accepted' promotions section. Every month when a refund is triggered there is an automated email sent for the payout period with # of promotions redeemed as well as the payback amount. 

Additionally, there is a promotions report available for you in the Orders tab that includes a payback amounts breakdown.

All orders need to be confirmed by guests on their mobile devices. As TaDa is not connected to your payment system, please ensure your staff checks out the confirmation on the screen upon taking the order.

AB InBev will reimburse AB InBev will reimburse your purchase price for the beer. This amount includes VAT.

TaDa Promotions are not automatically reflected in your ePOS system. The way you can add these promotions in your ePOS is left to your discretion. Overall, TaDa venues use one of the following approaches:

The first option is to enable all promotion mechanics (50% off, 33% off, etc) as a general promo (eg: 'TaDa Promo') - if this option is available in your ePOS. It takes minimum effort on the ePOS side while allowing tracking TaDa promotions.

If you need more detailed view on promotions you can manually add each promotion as a new item in your ePOS and name it accordingly (eg: 'TaDa Jupiler -1EUR March'). Second option is available across most ePOS and provides clear tracking, yet needs to be set up manually.

Promo limits are legally required to ensure responsible drinking behaviour. Each promotion on TaDa has a specific set of limits that can be applied nationally, on the venue and/or on the consumer to ensure responsible drinking behaviour.

Limits are automatically set up and tracked when the order is placed. When day/month limit is reached, promotions turn grey and your customers can no longer select them.

Customers will receive payback on a monthly basis:

• For Promotions which don’t run over multiple calendar months, the Customer will receive their payment for the orders within 10 working days after the End Date of the Promotion;
   
• For Promotions which run over multiple calendar months, the Customer will still receive a monthly payment for the orders made between the first and last day of the current calendar month. Payment will be received within 10 working days after each calendar month.

Your customer number starts with 29- or 40- and can be found in your BEES account. If you cannot find your customer number, please contact our Customer Experience Team via BEES, klantenservice.horeca@ab-inbev.com  or +31 (0) 76 525 3800 (Mon-Fri from 9:00 AM - 5:00 PM ).

If you do not find an answer here, please contact our Customer Experience Team via BEES, klantenservice.horeca@ab-inbev.com or +31 (0) 76 525 3800 (Mon-Fri from 9:00 AM - 5:00 PM).